Shipping Policy
Effective Date: March 5, 2025
Thank you for shopping with DishiShop! We are committed to providing fast and reliable shipping. This Shipping Policy outlines our shipping procedures, delivery times, and associated costs.
1. Order Processing
Orders are processed within 1-3 business days (excluding weekends and holidays).
You will receive an email confirmation with tracking details once your order has been shipped.
If there are any delays due to high demand or unforeseen circumstances, we will notify you.
2. Shipping Methods & Delivery Times
We offer the following shipping options:
| Shipping Method | Estimated Delivery Time | Cost |
|---|---|---|
| Standard Shipping (U.S.) | 5-10 business days | Based on order weight & location |
| Expedited Shipping (U.S.) | 2-5 business days | Additional charge applies |
| International Shipping | 7-20 business days | Based on destination & carrier rates |
Delivery times are estimates and may vary due to carrier delays, weather conditions, or customs processing.
We are not responsible for delays once the package has been handed over to the shipping carrier.
3. Shipping Rates
Shipping costs are calculated at checkout based on the delivery address and package weight.
Free shipping may be available for orders over a specified amount (check our promotions for details).
Additional charges may apply for remote locations or oversized items.
4. International Shipping
We ship to most international destinations.
Customers are responsible for any customs duties, taxes, or import fees imposed by their country.
Customs processing may cause additional delays beyond our estimated delivery times.
5. Order Tracking
Once your order has been shipped, you will receive an email with a tracking number.
Tracking updates may take 24-48 hours to appear after shipment.
If you have not received tracking information, please contact info@disishop.net.
6. Lost, Stolen, or Damaged Packages
Lost Packages: If your package is lost in transit, please contact us. We will assist in filing a claim with the carrier.
Stolen Packages: If tracking shows the package was delivered but you did not receive it, please check with neighbors or your local post office. We are not responsible for stolen packages.
Damaged Packages: If your order arrives damaged, please email info@disishop.net within 48 hours with photos of the damage.
7. Address Accuracy & Changes
Customers must provide accurate shipping information at checkout.
We are not responsible for orders shipped to incorrect addresses provided by the customer.
Address changes cannot be made once an order has been shipped.
8. Shipping Restrictions
Some items may have shipping restrictions based on location or carrier regulations.
We do not ship to P.O. Boxes for certain oversized or high-value items.
9. Contact Us
If you have any questions regarding our shipping policy, feel free to contact us:
DishiShop
Street: 4599 Thorn Street, Garden Grove, California, United States
Phone Number: 307-621-0431
Email: info@disishop.net
Website: https://disishop.net/